Code of Conduct

Our Member Code of Conduct outlines our expectations regarding members’’ behavior towards their peers and the KujaLink team.

Through this policy we seek to promote freedom of expression and open communication and we also expect that all members on the KujaLink platform follow our code of conduct.

Members on the platform should avoid participating in serious disputes and causing chaos on the platform. We also expect them to foster a well-organized, respectful and collaborative environment.

To help members fulfill these aims, outlined below are the basic principles and standards of professionalism to which all members must abide.

Any member found guilty of violation of any section of this Code of Conduct will be subject to disciplinary action, up to, and including of the removal from the platform.

Scope:

This policy applies to all our members regardless of their employment rank in the organisation they represent.

Purpose:

Members should behave in a manner which demonstrates respect towards each other by observing the following:

Show respect for the opinions, knowledge, living style, culture, customs, religion, beliefs and attitudes of other members of the site.
Refrain from the exploitation or abuse of people’s personal (economic and sexual) vulnerability in the broadest possible sense, and any conduct which degrades the human dignity of individuals.
Strive to be conscious and aware of possible, even unintended, consequences of behaviour and take these into account in their specific behaviour, speech and actions.

Guiding Principles

i. Respect

All members of the KujaLink platform are expected to respect each other. The KujaLink will not encourage any type of discriminatory behavior, harassment or victimization from one member to another.

Every member on the platform shall conform to respecting each other regardless of one’s beliefs or cultural background.

KujaLink seeks to create and maintain a community in which people of many different backgrounds and cultures are treated with respect.

ii. Religious Freedom

“Everyone has the right of freedom of thought, conscience and religion; this right includes freedom to change his religion or belief, and freedom, either alone or in community with others and in public or private, to manifest his religion or belief in teaching, practice, worship and observance.” (Universal Declaration of Human Rights, Article 18)

A member should not be attacked because of their religious beliefs. Members should handle issues surrounding religion delicately or simply avoid them in general to avoid sparking conflict on the platform amongst each other.

iii. Transparency and Truthfulness

While on the platform all members should strive for honesty in the information they display on their profiles as well as that they share with their peers.

Any information provided by a member about themselves, their organisations or just general information they intend to share with other members on the platform should be accurate and true.

iv. Accountability

Members should be well aware that the content they post is their responsibility. This means that if you post content that sparks a discussion that offends another member you should take full responsibility for the post and discuss with the offended person on how to resolve the issue.

KujaLink is not in control of what members post but will take action if the information displayed offends a member and they would like action taken against the offender.

v. Confidentiality

Any classified information that is provided to KujaLink members on the platform should not be shared outside of the platform by members, even if they cease being members of the platform, without consent from the KujaLink team.

Compliance with the Code

It is the personal responsibility of every member to understand and comply with the Code of Conduct.
Any problems encountered as well as any suggestions should be channeled to Halima Nsangou, the Community Engagement Manager, via the email community@kujalink.org for consideration and advice.

*Any member who violates any provision of the Code will be subject to disciplinary action.

Disciplinary Actions

If a member on the platform violates the code of conduct they are issued with three written warnings whereby the third strike leads to disciplinary action that could either be suspension from the site for a period of time or complete expulsion – dependent on the violation-

Strike 1: Educate

A direct message either on the platform or via email will be sent to the member who violates the above code of conduct by the KujaLink team, explaining why their post is not allowed.

Strike 2: Moderate

A second written notice of violation is sent to the member about their violation. This will either be done via phone call or video call clearly explaining to the member the consequences their violation has on the community.

Strike 3: Remove

At this point the KujaLink team has given the said member two warnings. At this stage a member will either be suspended from the community for a period of time or expelled altogether – depending on the severity of their violation – This will be decided by the KujaLink team.

*Please note that this strike policy does not apply to harassing behaviour. If a user harasses another user they only get one warning and then they are out.

Dealing with Violations Publicly

If a members’ offensive post has already been seen by other users on the platform and has been flagged before any member of the KujaLink team could attend to it the KujaLink team will:

Respond to the thread, saying that the post was in violation of the code of conduct, stating the specific reason why and linking to the guidelines.
Close the thread.
Remove the thread, if necessary.

and

Privacy Policy

Policy Content

KujaLink is committed to ensuring the privacy of all our members and users of our services.

This policy represents our commitment as a global online platform to your right to privacy, giving you a clear explanation about how we use your information and your rights over that information.

The types of information we collect and why

The type and amount of information we receive and store depends on how you use our website.

In some circumstances your information may be shared with third parties, but only where you have specifically consented.

We collect personal information in the following ways:

When you sign up to become a KujaLink member
When you register for an event (both in person meetings and online webinars)
When you participate in a research exercise

If you choose to provide them, we can collect the following types of personal information from you:

Name
Age
Address
Email address
Phone number
Nationality
Organization
Gender
Date of birth
Job Title

The data sources that we can use to collect personal information from you:

Our website
Our membership application
Event registration applications
Survey forms
Email correspondence

How we use the information collected

We use your personal information collected via our websites and other electronic communications for the following purposes:

To update you on our campaigns and activities
To administer your KujaLink membership
To follow up with you on your expression of interest to join KujaLink as a member
To improve our website
To create user accounts
To fulfill any legal obligations
To conduct trend analysis to ensure we are acting as a diverse and inclusive alliance
To share your data with trusted third parties

Legal basis of processing

Data protection laws, including the General Data Protection Regulation 2016/679, the Protection of Personal Information Act and others in relevant jurisdictions, require us to have a legal justification to process your personal information. We use the following depending on the type of data and the type of processing:

Consent

We require your consent to send you our communications, for example to send you emails to update you on our work and our campaigns. We will only process your information in this way if you consent.

Legitimate interest

For administration and operational management, we sometimes will share your personal information for the purpose of events management.

Legal obligation

We will process your personal information to fulfill any legal obligations placed upon us, such as the prevention of fraud. We will also process your personal information if lawfully required to do so by a legal authority or a court of law.

Security

We take appropriate security measures to ensure that we keep your information secure, accurate and up to date. We also take care to ensure that we have secure systems for processing payments through our payment services provider. – For when we begin charging memberships.

Who has access to your data?

KujaLink will not sell your data to any other organisation and will only share your details with trusted service providers. For the personal details you submit to us via an online form, authorized staff will be able to view this information. We take precautions to keep your personal details secure. We conduct routine security checks of our systems which store personal information.

Payment processing and fraud

Where submitted, your card details may be disclosed to banks or relevant financial institutions to arrange payments. In the case of a suspected fraudulent transaction, your details may be further disclosed for the sole purpose of performing further checks (for example, disclosure to a credit checking agency).

Other sharing

We may also share your personal information with your permission, or if we are legally required to disclose your information in circumstances where this cannot be reasonably resisted.

Retention of Data

You can have your personal data erased from our servers, by sending us an email here. The length of time we will retain data varies depending on how long we need to process it for, the reason it was collected and in line with any statutory requirements. After this time the data will either be deleted or we may retain a secure anonymized record for research and analytical purposes.

Access to and your rights over your personal information

The personal data we hold about you is yours. You have the following rights over your information:

To be informed how your data is being processed
To access your data
To rectify any data that is inaccurate
To instruct us to delete your data
To restrict our processing of your data (which includes contacting you via email) at any time. All our email communications to you will contain an unsubscribe link.
To object to your data being stored.
To move your data

Complaints

If you wish to lodge a complaint about our handling of your personal data please get in touch with us using the above details; we will respond to all complaints within one month but aim to respond earlier.

If you are dissatisfied with how we have handled your complaint you can lodge a complaint with your Data Protection Authority.

What personal data we collect and why we collect it

i. Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

ii. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

iii. Feedback forms

If you provide us feedback via the feedback form we collect information on the pages you visited, the visitor’s IP address and browser user agent string

iv. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

v. Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to Our Privacy Policy

In the event that we make any changes to our privacy policy, they will be posted on this page.

Contact

If you have any questions, comments, complaints or suggestions in regards to this privacy policy we invite you to address them to this email for support.